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EE App will not link to my hub/router

No matter whether I try to connect manually or scan the QR code, my EE App refuses to link with router.  Always get the message that my router and mobile phone must be connected to the same wifi net work. THEY ARE!!!I urgently need to change my wifi ...

Chailey by • Visitor
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Very slow data on unlimited sim

HiWasn't sure to tag this onto another thread or start a new one but couldn't see the exact issue I'm facing so, here we are.I recently bought a 5g unlimited plan as EE had the best coverage in my area. The speed checked shows excellent outdoor and g...

Data roaming not working

Hi, I’m currently in Spain (Majorca) and my iPhone 15 has suddenly stopped working when I’m not on WiFi. I have an EE plan with roaming included and have confirmed roaming is enabled in my account. I’ve already tried the following: Restarted the phon...

JDO767 by • Visitor
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Can't add items to basket?

Hi people,Been trying to add a Macbook Air to my basket to buy since Friday afternoon but can't get it to add to my basket to order.I've been in Wales camping so I was thinking it was signal, however i've got home and tried it on the mobile site, mob...

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Streety19 by • Investigator
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Local tower outage

EE are the most rudest company I have ever delt with for nearly a year waiting and complaining about the valley tower Down and constantly being lied to it’s been fixed my network is like being on 2G way to slow. All my friends family in sane places n...

Scam

My number being used by an idiot in USA and I get charged. Pretty unfair

How do I cancel my SIM cancellation?

I recently moved to Australia so I cancelled my UK SIM only contract. Due to a change or circumstances I'll be returning to the UK. How do I cancel the cancellation of my UK SIM from Australia?

amcoops by • Visitor
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No network connection

Hi. My elderly mother in law upgraded her sim card from payg to monthly contract, but me n my husband and both tried to activate her new sim that her old number has been transferred to with no avail. She has standard nokia phone as she dont use a sma...

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