Scam Guard is a new add-on from EE that uses a network level defence, giving you three powerful ways to fight fraud by protecting your calls, your data, and your online activity.
What it covers
- Spam and scam call labelling – ‘I don’t recognise that number, should I answer it?’ We’ve all been there. Scam Guard uses AI to monitor in real-time your incoming calls, so we can detect and notify you of any spam or scam calls by labelling any suspicious calls as ‘Likely Nuisance’ or ‘Suspected Scam’ on your device. Giving you the confidence to know which calls to answer, helping to reduce your chance of becoming a victim of fraud.
- Dark web monitoring – Your personal info like bank card details and email login info could be getting shared on the dark web. But what is the dark web? It’s a part of the internet that requires special software to access it. Users can remain completely anonymous and policing it is almost impossible—which all means it’s a haven for illegal activities. With Scam Guard you get Dark Web Monitoring (for account holders), simply enter in the details you wish to monitor, and Scam Guard will scan the Dark Web to see if any of your personal data appears. You’ll receive monthly reports and instant breech alerts if your data is found with tips and advise on how to secure your data.
- 3 months free Cyber Security Duo powered by Norton – Scam Guard also comes with access to the 3 months free Cyber Security Duo powered by Norton (for account holders). Giving you complete peace of mind. You’ll get real-time protection for up to two devices against ransomware, viruses, spyware, malware, and other online threats. It’ll also notify you of any suspicious activity on your social media accounts, and it’ll help you create stronger passwords to keep your online accounts safe.
Who can get it
Scam Guard is available to EE Mobile Pay Monthly customers and can only be purchased by the main account holder, who can add it to other lines. PAYG customers cannot access it. Other lines with Scam Guard won't receive Dark Web Monitoring or the 3 months free Cyber Security Duo, which can only be activated by the main account holder.
What’s the cost?
Scam Guard costs £1 per month on a rolling 30-day contract that you can cancel at any time.
At the end of your 3-month free Cyber Security Duo trial you will receive an SMS giving you the option to opt out of Cyber Security Duo. If you want to keep Cyber Security Duo do nothing and you will automatically be enrolled which costs £2 per month.
Terms and conditions apply, see Scam Guard Terms and Conditions | Help | EE for further details.
Click here to buy Scam Guard or to see our frequently asked questions
