Blog archive

EE Perks Diactivated

Good morning,I wonder if someone can help me regarding my ee perks been diactivated please. I work for the NHS and I like to get the offers for an upgrade. Many thanks.

Watch BT Sport Ultimate UHD content

Hi, I pay £15 for the “BT sport and large screen access” add-on. When casting to my Chromecast Ultra, or watching via the BT Sport app on various platforms (which are UHD compatible), I can only watc...

Xbox series x

Hi got a message from EE a few weeks ago saying new stock available when they were I ordered it and paid £10 deposit they took this money and I am still waiting because I was told after I paid oh they...

Reactivate ee perks account

Hi all, I have a ee perks account which has been deactivated. Does anyone know how I can reactivate it please?

student sim only

hiim on a rolling sim only contract so im not currently tied into a contractin trying to upgrade to a new 24 month sim only contract 160GB for £20it dont seem my student discount

Student discount

I have upgraded my phone already but wasn't given the student discount. Can this still be applied to my monthly bill?

Amazon prime login has no prime video

I have Amazon prime and have logged in before via tv and iPhone. however I have a new tv now and am not able to access my prime video. Ee advisor says it’s my email but it keeps asking me for payment ...

Xbox Gaming Unleashed Bundle

Hi, I have recently taken advantage of the gaming bundle when I upgraded to the S21 Ultra. I have received my text message yesterday stating I can claim the bundle by replying UNLEASHED. I have done s...

Bt sport end date

What is the last date of the month I will get bt sport when I cancel it within the month?Can I use it to the last day of the month or is it my last billing day?My billing month is to 25th and restarts...

Bt sport

Why is my Bt sport app not working when I cast to google Chromecast?

Gaming bundle not in stock

Have now had my new phone for 15 days and received the message to claim gaming pass and controller text unleashed to 150 and now they are saying due to demand they are sorry they can’t complete order ...

Apple Music password reset

Hello!I pay monthly for my apple music. Unfortunately I've changed phone numbers after my old one was stolen and can't remember my password to log in. Does anyone know a way of changing my password AN...

Claim Oppo Find X3 Pro pre order offers

Dear EE Community,I have received my pre-ordered Oppo Find X3 Pro today. How do I claim the free gifts that were part of the pre order incentive?? Thank you WillK

Access to my smart benefits without SIM

Hi there! I just ordered my new monthly SIM last night and it's expected to come tomorrow, but I was wondering if there is any way I would be able to access my BT Sport benefit before I receive my SIM...

BT sport charges

I’m being charged £15 per month for BT sport. When I’ve texted Stop sport to 150 the reply says You don't have BT Sport, no action has been taken on your account.so why am I being charged every month....

Oppo Find X3 Free gifts

Hi, I pre-ordered the Oppo Find X3 Pro and I know that there's the free gift offer through Oppo's own website for the watch/charger/case. However, when I was preordering, I was also told that I'd be g...

Apple music

I’ve just placed an order for an upgrade and I’ve been using a Apple Music add on however my music account has been deleted because of this, is there anyway I can get my account back? I’ve tried speak...

How do i reactivate my EE Perk account

Hi, recently I was able to log into my EE account after having a month of issues. It is now saying that my account is deactivated and wont let me log in. I am unsure as to why this would also be deact...

Changing to SIMO from Handset with Add to Plan

Hi, I already have a 24 month handset plan which I believe ends in October. I already have add to plan accessories that will go past this time. When my contract term comes to an end can I move to a S...

Xiaomi mi 11 ultra

Can we please see some xiaomi on EE please