xko**********

[Jonesy123443]

Haven't received my order 

[Profile closed · Accepted solution]

Hi @Jonesy123443 

Welcome to the EE Community,

you can track your order by clicking on the link below

ORDER TRACKER  

If the tracker doesnt give you the information you require ring freephone 0800 317 720 and a customer service advisor will be able to check the status of your order.

Thanks,

David.

[Tiler77]

I've got an add on my account had the order email then the prossessed email..but i have never had a xko number. Do i need one and how do i get it cheers

[James_B]

Hi @Tiler77,

Welcome to the EE Community. 🙂

Don't worry if you don't have an XKO number for your order. You'll receive a text message with tracking details from DPD when your order is dispatched.

Thanks

James