upgrade

[Woolley2021]

Hi 

I placed an order on the 18/09/2021 for an early upgrade the payment has been taken and i have received an email saying you have received my order and its being processed but i have heard nothing since when i enter the order number into your tracking it says it cannot be tracked 

[Woolley2021]

Hi 

I placed an order on the 18/09/2021 for an early upgrade the payment has been taken and i have received an email saying you have received my order and its being processed but i have heard nothing since when i enter the order number into your tracking it says it cannot be tracked 

[Leanne_T]

Afternoon @Woolley2021 

Thanks for coming to the community. 

Which model phone did you order? 

Could you let me know the size and colour? 

Thanks 🙂

Leanne.

[Woolley2021]

Hello @Leanne_T 

i ordered the iphone 12 in blue 64 storage 

[Leanne_T]

Thanks @Woolley2021 

This model is showing as 'Available to order, usually despatched within 7 days'

Once your order has been dispatched DPD will be in touch with tracking information for your delivery 🙂

Leanne.

[Woolley2021]

@Leanne_T  so my order has definitely gone through and being delivered just worried as only received that one email 

[Leanne_T]

Hi @Woolley2021

If you would like to check your order, please give is a call on 150. 

The team will be happy to check this has all gone through for you 🙂

Leanne.