Community Activity

Hub reboot issues

This never happened with the old black BT hub but now everytime my EE hub reboots , as yesterday due to a power  cut , it will not reconnect my broadband if anything if plugged into the ports .EE claimed this has always been the case but for many yea...

Why is EE so rubbish

Seriously, have had a brand new S25 Ultra for 5 months and it has not worked properly since day 1. EE blame Samsung and Samsung blame them. Niether company will do anything to rectify it. Now the phone has decided to not connect to the network. I gue...

EE GameCard incorrect PIN still not resolved

Hi,Despite the 2 previous posts about this being marked as resolved it still hasn’t been. I’ve emailed waivpay as instructed but other than a generic email saying they’re looking into this, I’ve received nothing else in over a week.I purchased the pr...

Oscar182 by Investigator
  • 64 Views
  • 3 replies
  • 1 Helpful

Resolved! EE Gamecard wrong PIN

I received a text this morning with a Gamecard voucher number and PIN code. It says that the PIN code is wrong... i could try 9999 different combinations until i get it right, but is there an easier way? I have emailed the 3rd party company, but no r...

Openreach failed to install

After waiting a month for my install, the engineer came and said it would need a site visit, ground works and then a further install. He suggested at least another three weeks. I took a day off work for this appointment and my current supplier contra...

ONT by Explorer
  • 52 Views
  • 5 replies
  • 0 Helpful

How does EE suck so bad when BT was great....?

How can EE screw up the technology so badly that their service sucks? We had 1-2 cut outs in 5 years with BT and it was normally around 3 in the morning which we put down to scheduled restarts. Now we are cutting out at least once a day and it is bec...

bigsteve47 by Established Contributor
  • 1259 Views
  • 23 replies
  • 6 Helpful

Now tv 4k

So now tv have introduced a boost option to add 4k channels and on demand. It’s called ultra boost. when will ee tv Apple TV users etc be able to receive this? 

Now Ultra boost

I know this has been asked many times before but there doesn’t seem to have been anything new posted in a few months. Is there any news on the Ultra boost being available?I’ve noticed the option actually now shows if I login to Now but obviously it d...

lufc87 by Contributor
  • 3511 Views
  • 52 replies
  • 9 Helpful