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sim cards

sweeney
Investigator
Investigator

‎05-01-2021 01:10 PM

can any one help i wish to buy a sim card the nano type for my new phone my old phone has a large card can i buy a( nano card with the same number i have) on my old phone 

and where can i order it .

0 Helpful
4 REPLIES 4
Chris_B
EE Community Star
EE Community Star

‎05-01-2021 01:14 PM

@sweeney  you need to call customer services and request a replacement SIM card.  This will then have you number and it’ll be the same account you use now.  

 

 EE sims are 3 in one sim and you just push out the part you need just perhaps your sim is also one of these already as EE have been using these for a awhile now 

 

 

9C795644-730E-40EC-AA7A-594BF145821B.png

 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Jon_K
Former EE Employee

‎05-01-2021 03:09 PM

Hi @sweeney.

 

Is your SIM card a multi-SIM as mentioned above?

 

If so, you won't need a new one.

 

Jon

sweeney
Investigator
Investigator
In response to Jon_K

‎05-01-2021 03:21 PM

yes you are right thank you  jon

0 Helpful
Jon_K
Former EE Employee
In response to sweeney

‎05-01-2021 03:43 PM

That's great, no problem, @sweeney 🙂

0 Helpful