iPhone 13 Pro 128 Graphite

[glpkm]

Hi. My order xkoXXXXXXXXXX has not yet been sent. Why? Why so long? I have already ordered the case and screen protector from amamazon. Now I have the case and the screen protector but mon I have the phone. Why?

[Mod Edit: Please don't post order numbers in the public forum. Thanks.]

[Christopher_G]

Hi @glpkm

What was the date that you ordered?

Chris

[glpkm]

26/10/2021

[Christopher_G]

The estimated delivery guidance for that model, on the day that you ordered, was to expect dispatch within 28 days, @glpkm.

Orders are sent out on a first come, first served basis, clearing the oldest orders first.

DPD will be in touch with you when it's ready to deliver.

Chris

[Karina9876]

@Christopher_G 

hi Chris

ive ordered my iPhone 13 Pro Max 128Gb graphite on 27th September. It’s already 31 days since. How much longer will I need to wait? As on 3rd November my contract is finishing and I’ve done a standard upgrade 31 days ago. 

thanks

[Cameron34444444]

I ordered my on the 27th September as well

[Christopher_G]

If you would like to discuss your individual order, I'd recommend speaking to our Mobile Care team, @Karina9876

Thanks for your patience so far.

Chris

[glpkm]

On the website it was written next day delivery. Did you know that this is misleading information and advertising legally punishable as a scam?

[Christopher_G]

My records show that it's said 28 days since 12th October, @glpkm.

Some of the other memory sizes/colours of the iPhone 13 Pro are expected next day delivery.

If you would like to discuss or amend your order, I'd recommend speaking to our Mobile Care team.

Chris