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iPhone 12 pro

Cef23
Explorer

Hi I ordered an iPhone 12 pro in pacific blue on the 10/11/20. It still says awaiting confirmation 3 weeks later and was just wondering if there are any issues with the order? Thank you 

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@Cef23  apart from the device being high demand and there being a waiting list you’ll will have to wait until a device can be allocated to you. Anyone who ordered before you and is still waiting will obviously have to get the device before you get yours of that model type.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

I ordered mine 2nd of November and still waiting . Been told could be another 14-28 days more