2092709members
269online
1297833posts
Community Activity
Neighbours can get 900mbps I can only get 300MBps
I live in a terraced property and have recently signed up for Essentials 300Mbps, which is the maximum speed currently available to my address. However, I’ve noticed that my neighbour to the right, whose property is served by the same telegraph pole ...
Unable to make or receive calls in China
Hi, hoping an EE moderator or anyone else can suggest any ideas here.Currently in China and I have the Full works extra roaming pass thing, so I get inclusive roaming here. Data is working fine, and I was able to make calls when I landed here 2 days ...
Barely usable internet for about a week
I am located in North Bristol. My household has 5 mobiles on EE (3 Android and 2 iPhone). We have 5G SIMs. I also have a (work-supplied) Mobile Broadband router. It's in my loft and connected to an external antenna that is mounted above my roofline.F...
4G Smart Hub struggling
We’ve had a 4G smart hub for 18 months while we wait for fibre in our road. It’s worked well but about 2pm on Monday 19th May it slowed up. Restarted the hub & it came back but the service is now unusable. Disconnects from the internet constantly. Lu...
Resolved! EE App Not Working on Iphone
I'm having trouble logging into the EE app on my iPhone 14 Pro Max. Each time I try, I receive the following error message: "Sorry, there seems to be a problem."I'm able to log in successfully via the EE website, so this issue seems specific to the a...
Perks At Work - EE Broadband - Discount Code Not Working
Hello All,Unfortunately I have been having a nightmare trying to apply the EE Corporate Pricing Discount for the broadband services. From the PerksAtWork website, I navigate to the link they provide. This takes me to the EE Home Broadband page. I the...
Netflix account issues
Did anyone else get two SMS from 150 1) thanks for upgrading to standard Netflix for £710 seconds later2) we’ve removed Netflix from your account. erm, I didn’t ask for any of this and then Netflix billed my bank £12.50. EE this is clearly a massive ...
404 Page not found
Ordered a phone. Paid the £30 upfront payment then went to 404 page not found and I’ve had no email confirmation!! What happens now?
Mobile/Broadband ? Nothing but Problems.
My new phone contract cancelled within 4 days as I could not make or receive a phone call within the 4 walls of my house, and waited over a week for a broadband package to go live only to find out after multiple live chats through the app and over 4 ...
Smart Hub Pro - How to change DNS settings?
I am setting up Smart Hub Plus and want to change the DNS server to 1.1.1.1 but I don't know how, I can't find the option to change it anywhere.Goole returns that the change is done this way:Home > Advanced > My Network > IPv4 Config & switch DNS Ser...
