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iPhone 12 pro max

Adamharr12
Explorer

Hello I have recently placed an order for the iPhone 12 pro max and it is out of stock do you know when you are expecting stock in 

11 REPLIES 11
Regeneration97
Contributor
Contributor

in 6 weeks 

James_B
EE Community Manager
EE Community Manager

Hi @Adamharr12,

 

Welcome to the EE Community. 🙂

 

Which colour and storage size did you order and when?

 

Thanks

 

James

Hello, I have also order this phone is pacific blue 128gb. I got an email to say it’s back in stock but I have had no update on my order. 

James_B
EE Community Manager
EE Community Manager

Hi @Taylorjess,

 

Welcome to the EE Community. 🙂

 

When did you place your order?

 

Thanks

 

James

Hi James

Thank you it was on Sunday 20th December.

I ordered it on the 26th December 

epicrhxdes
Established Contributor
Established Contributor

Hi @Regeneration97

 

This is false information. I contacted EE 2 days ago and they said that they're awaiting a delivery from their supplier and that it should be within the next 2 weeks.

 

EE are dealing with customers based off of a first come first serve basis. Anyone who has ordered within the past week can expect their order to be later than next week.

 

All the best.

Unfortunately buddy, I got an email from EE at 00.01 last night advising it was back in stock. So your information from a phone call 2 days ago is already out of date.

Sent from my iPhone

@Taylorjess my order which was the same as yours was placed 30th Nov, tracker says I'm expected to receive my order next week so all the people that ordered in-between my order and yours will get their phone first so you could be in for a wait.