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18-11-2020 05:57 PM
So I ordered the iPhone 12 pro max yesterday and they said there’s none in stock at the moment so could be up to 21 days for my upgrade, but when I checked this morning it was in stock and was wondering if it would be delivered sooner as it’s back in stock.
any help would be appreciated.
19-11-2020 08:00 AM
Hi @Nathanlee98.
Welcome to the community.
Your order could come sooner than the 21 day estimation, but you will of been told 21 days as this should be the maximum time it would take.
If you have a confirmation email, you can use our online order tracker to track your order.
DPD will send you a text when your order is out for delivery.
Jon
25-11-2020 11:07 AM
Iv just had a text to say that my order is on track but when I go to track it there’s no update on the site and no expected delivery date at all 🤷🏻♂️ So I have no idea what’s happening it’s rather stressful
25-11-2020 01:15 PM
Hi @Nathanlee98.
DPD will send you a text when your order is on its way.
If you'd like an update in the meantime, I'd recommend getting in touch with our Customer Care team.
Jon