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iPhone 12 pro max/ Trade in.

Harrydavis
Explorer

‎30-11-2020 09:43 PM

Ordered the iPhone 12 pro max.... trading in my iPhone 8 Plus to where EE have sent a trading in pack that needs to be done by the 5th dec and I 100% guarantee I won’t have my new phone. So do I send my phone off or do I get a £140 payment added on to my bill for failing to send the phone as I can’t not have a phone? 🤯

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎30-11-2020 10:33 PM

@Harrydavis   You need to call customer services about this and speak with them 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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