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iPad Pro 11 inch stock

EwanJames1603
Explorer

Hello, I upgraded to the apple iPad Pro 11 inch. First time order didn’t go through, second time it did but now item is on back order for last 7 days. Does a restock usually take long?

 

 

6 REPLIES 6
Christopher_G
EE Community Support Team

Hi @EwanJames1603.

 

It depends on how quickly we can get stock from the manufacturer. Hopefully it won't be too long.

 

Chris

Thanks. Guess I just thought it would be pre Christmas. Oh well!

 

cheers 

LeahE653
Established Contributor
Established Contributor

I ordered on the 12/12/20 and I am sill waiting. I have phoned four times and have been told everything fine just waiting for stock. Still nothing how much longer for the Ipad 11 Pro 11" 128G please? 

James_B
EE Community Manager
EE Community Manager

Hi @LeahE653,

 

Welcome to the EE Community. 🙂

 

Due to a delay from the manufacturer, a small number of customers who ordered certain models of iPad from us will unfortunately see a delay in receiving them. While the vast majority of our customers will receive their devices as normal, we’re contacting those affected to apologise for the inconvenience this causes and to provide them with a gesture of goodwill. We will also be providing them with regular updates until their iPads arrive.

 

James

LeahE653
Established Contributor
Established Contributor

ok but like I said no one has contacted me so when will I be contacted, please? Also, could you check when we are likely to receive our items, please? You must have some way of checking the upcoming stock. 

LeahE653
Established Contributor
Established Contributor

I am still waiting for this. I ordered on the 12th December still can not track, still no email no text nothing. Yet I keep being sent the same copy and paste message from you. When will we receive our items, please?

 

My friend ordered and got hers the next day so how are I and many others still left waiting?