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how to unlock a wifi mini box so you can take in abroad and use there sim cards

marionduds21
Explorer

‎25-05-2021 06:04 PM

 
0 Helpful
3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎25-05-2021 06:31 PM

Where did you yourself get this device itself originally? Did you buy it yourself new direct from EE or from a 3rd-party reseller or is it 2nd-hand? The unlocking process & costs are different. Was it originally on contract or PAYG? How old is it? EE won't unlock contract devices less than 6 months old.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
marionduds21
Explorer
In response to XRaySpeX

‎25-05-2021 07:05 PM

I purchased it from EE and it is over 6 months old I have recieved a
unlocking code but when I try to log onto hppt//.192.169.1.1 we says it
will take you to a unlocking box where you enter the code but takes you
back to the we web pg .this is where I am stuck . And do I go onto another
wifi devise to log into the hppt web page ?
0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to marionduds21

‎25-05-2021 07:11 PM - edited ‎25-05-2021 07:12 PM

What is this "we web pg" it takes you to? Post an image of it.

 

Have you inserted another network's SIM? Which 1?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP