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09-07-2020 10:26 PM
09-07-2020 10:44 PM
@nicoleta3enache It can take up to 24 hours to activate a sim but try turning it off/on a few times. It usually takes around 3-5 hours though.
10-07-2020 11:40 AM - edited 10-07-2020 11:41 AM
Hi @nicoleta3enache,
Welcome to the EE Community. 🙂
Is it a new or replacement SIM?
Are you a pay monthly or pay as you go customer?
Thanks
James
