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galaxy watch

Stevemlawton
Explorer

‎05-05-2020 06:12 PM

Hi. Just updated to a s20 from a s9 and my galaxy watch no longer connects to mobile data. When I go through the wear app and touch mobile connections I get the message contact ee. I'm using the same sim card and the watch worked fine before.

0 Helpful
2 REPLIES 2
Chris_B
Grand Master
Grand Master

‎05-05-2020 07:21 PM

@Stevemlawton    Do as the message says then contact EE by calling customer services on 150

0 Helpful
Stevemlawton
Explorer
In response to Chris_B

‎05-05-2020 07:27 PM

Hi, thanks for reply.The message is - your smart watch cannot download esim

Sent from Sky Yahoo Mail on Android
0 Helpful