ee perk deactivation

[stu86]

hi,

i have the same issue. i upgraded today, reset my ee perk account obtained a code and provided it, when i tried to obtain a 2nd code it timed out my session and now when i log back in shows account deactivated not verified in time?

i did verify it as i had 1 code provided already. not sure what else to try next.

tried password reset and still not allowing to access, tried re register and account already in use.

ay suggestions.. thanks

[Leanne_T]

Morning @stu86

Thanks for posting 🙂

I've sent you a private message to get some more information from you, so we can get the perk account reset.

Speak soon. 

Leanne. 

[Mattb50]

Hello. Same issue for my wife (shared account). She has used perk previously to get a discount, but this time it says her perk account is deactivated. She can’t re-register either. We need this to apply a discount to my new deal. Can anyone help please?

[Jon_K]

Hi @Mattb50.

Welcome to the community.

I'll send you a private message on here to get some more information from you.

Please take a look and get back to me.

Jon