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ee order no contact

Markremnant79
Investigator
Investigator

Ordered on the 7th of June and nothing since the order was confirmed ,

5 REPLIES 5
James_B
EE Community Manager
EE Community Manager

Hi @Markremnant79,

 

Welcome to the EE Community. 🙂

 

Was the device your ordered in stock when you placed your order?

 

Thanks

 

James

Said order accepted your device is on its way to you
James_B
EE Community Manager
EE Community Manager

Hi @Markremnant79,

 

What did you order?

 

Thanks

 

James

Order number: xkoxxxxxxxxx Date: 7 Jun 2020

Look out for a text
We’ll send delivery updates to *xxxxxxxxxxx*

Want to manage your add-ons?
*Log in to My EE >*Your order
Samsung Galaxy Watch Active2 44mm
Black
In stock
Now in stock. Usually despatched within 1 day.
*Your new plan*
Watch Plan £24
${ctx.servicePlan.product.speeds[0]}, unlimited data, 24 month plan
Upfront cost *£20.00*
Delivery *£0.00*
*Pay today:*

 

[mod edit: please do not post personal information on the public board. Thanks!]

James_B
EE Community Manager
EE Community Manager

Hi @Markremnant79,

 

I've double checked and the watch you ordered still showing as in stock.

 

Please get in touch with Customer Care so a member of the team can check the status of your order.

 

Thanks

 

James