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eSim for Apple Watch needs swapping

E5HA
Contributor
Contributor

Hi all! 
I recently took out the Apple Watch SE 40mm on a deal with EE for £22 (24months) 

however after using it for a few days I decided I wanted the 44mm one... long story short, my partner bought the 44mm from Apple direct and we did the ol’ switcharoo!

however, I’m now in the predicament where I cannot get the 44mm watch to link to my EE account and was wondering... 

 

HOW do I swap the Apple Watch to use my eSim?! 

 

Any and all replies truly welcome 🙂 

 

Thanks in advance!

1 SOLUTION

Accepted Solutions

*UPDATE*
I’ve spoken to one of the tech team over chat and it has all been sorted! 
Thanks! 

View solution in original post

6 REPLIES 6
Christopher_G
EE Community Support Team

Hi @E5HA

 

Have you already unpaired your 40mm one?

 

Chris

Thanks for the reply!
I currently only have the 44mm linked to my iPhone. The 40mm is linked to my partners now...

Do i need to start over with each of them possibly?
Christopher_G
EE Community Support Team

Before doing so, I'd recommend speaking to our Tech Gurus, @E5HA.

 

They'll be able to make sure everything's OK from our side and talk you through it step by step.

 

Chris

Okay I shall do.
Will update this afterwards!

Thanks

*UPDATE*
I’ve spoken to one of the tech team over chat and it has all been sorted! 
Thanks! 

James_B
EE Community Manager
EE Community Manager

Fantastic news @E5HA 🙂

 

Enjoy the rest of your weekend.

 

James