Community Activity

Botched full fibre installation process

Hi everyoneI had cable broadband installed into my home on Wednesday 11th June 25. The engineer did not do a great job. He drilled the access hole for the cable through my exterior wall only to realise that he had drilled directly into another wall !...

ee app

up graded yesterday to a sim only contract yesterday and got a tablet aswel since up grading yesterday keep getting this any ideas 

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wakka80 by Established Contributor
  • 26 Views
  • 3 replies
  • 0 Helpful

Resolved! EE Finance Full Payment Error

Hi EE Community,I'm hoping someone can offer some insight or has experienced a similar issue. I'm trying to pay off the remaining balance on my loan through the EE portal, but I'm encountering a persistent error that prevents me from completing the t...

Neosegauk by Contributor
  • 316 Views
  • 11 replies
  • 4 Helpful

Problem with Subscription Pack

Good day. First of all, I don't know if I've posted in the correct category. I have a problem with my subscription package. I have less than 1GB left on my previous package, so I activated another one (125GB for £30). The problem is that despite rece...

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alzalam by Explorer
  • 53 Views
  • 3 replies
  • 0 Helpful

Resolved! Text offering me double data

Hi I’ve had a text from 1122 offering me double data for free as I’m a bt and ee customer. This would be very helpful - but is the text message legitimate? Or is it a scam? Thanks  

Change of ownership problems

I have an ee phone number on my brothers account and I have my own account - I have had a new phone on my own account and wanted to transfer the number across - on the phone to ee today to do a change of ownership with my brother present aswell and t...

Cat36 by Investigator
  • 77 Views
  • 4 replies
  • 1 Helpful

Roaming not working in the US

Hi I bought a roaming add on for my trip to the US but it's not working. I've read previous similar posts and I've done everything suggested, I think (checked that roaming is on, selected network - although not sure it connects to it). I've also chec...

Hub Pro WiFi7 odd SSIDs

One my HubPro and extenders using WiFi7 there are some hidden SSIDs used for managing the WiFi network. However if I turn on the 6GHz band in Guest WiFi, these hidden SSIDs are no longer hidden and available for connection although non of my password...

tnj by Investigator
  • 10 Views
  • 0 replies
  • 0 Helpful