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brand new moto g8 plus 1 week old charger has failed. how do i get it replaced ?

hasslewithee
Explorer

Hi,

 

Ive just bought a brand new PAYG moto g8 plus direct from ee online and, less than a week old, the turbo charger has failed.

 

I've tried the phone and the cable with a different charger and they work fine.

 

I've tried the failed charger on a different phone and it won't charge at all

 

It's definately the charger that has failed.

 

How do i get a replacement, i'm quite ahppy to return the failed charger in exchange.

 

Chris

1 REPLY 1
Northerner
EE Community Star
EE Community Star

Hi @hasslewithee 

 

Contact Motorola support direct, or call EE CS on 150 and ask about a replacement.

 

Thanks




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