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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2649 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15520 Views
  • 51 replies
  • 65 Helpful

Resolved! My ee account can not associate to ee community

I have another my EE account which can login to app or on web normally. But once I try to get in to ee community section, it just keep log me out. Any community moderator here can help me solve out the problem? I can provide the account name as neede...

KillHim by Investigator
  • 2481 Views
  • 6 replies
  • 1 Helpful

Adding data to a wifi sim

Hi, i've tried to add data through the app - this facility is not available currently. Tried the add on website - no joy. As it appears that i should be on ee with my phone to do this and I'm with anther carrier. Other than calling and do this by spe...

When will my Ipad be delivered

Hi,I’ve ordered the IPad Pro 11 on Monday this week and I’ve received a confirmation of my order but nothing else after that. Do you know when will this be delivered? 

Kmtan06 by Investigator
  • 798 Views
  • 11 replies
  • 0 Helpful

Excessive data usage

I have a holiday home and purchased a portable WiFi device. Usage was normal for 6-9 months. Netflix using around 1GB per hour, sometimes a bit less, sometimes a little more and other apps such as iPlayer etc, using similar or less. Suddenly my data ...

JR67 by Investigator
  • 981 Views
  • 5 replies
  • 0 Helpful

Chargable repair?

So I have just booked my phone in for a warranty repair (pixel 4xl) as their is a fault with the device.Unfortunately there is some damage to the read casing and I've been estimated £40-£200 for fixing this before the device fault. The nice advisor s...

Kwaugh by Explorer
  • 684 Views
  • 1 replies
  • 1 Helpful

Resolved! Moved abroad and asked for pay as you go contract

Hi, I just moved abroad and stopped my pay monthly contract on 31 Dec 20, but wanted to keep my number as a pay as you go contract. How can I put money on to my phone as my account got shut down on  the 31st December 20. Any advice would be much appr...

mjg02 by Investigator
  • 1567 Views
  • 2 replies
  • 1 Helpful

iPhone Pro Max stock - EE RESPOND

Hi, So on a daily basis, I have been keeping check of stock when it comes to the iPhone 12 Pro Max and for the past few days, there has been expected delivery dates for the end of January. Now dates have been pushed forward to 8th-12th January on App...

epicrhxdes by Established Contributor
  • 735 Views
  • 2 replies
  • 0 Helpful

Charged for a free trial?

EE dialled me after I'd browsed their 4GEE options, and offered a 1 month free trial. I agreed. Now I find £64 added to my bill, before the trial was even finished. I'm not due to pay for another month. Is this a scam?

Adhib by Visitor
  • 596 Views
  • 1 replies
  • 0 Helpful

Order

I've ordered an add on to my plan on the 29th Dec. I had an email saying it was on its way and I've heard nothing since. Payment has been taken for this. What happens now?