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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2664 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15638 Views
  • 51 replies
  • 65 Helpful

Arrival of router

Placed an order for fibre broadband in store near the start of September. The earliest set up date was today (18/09/2019). After looking on the website it stated that if you're a new broadband customer, that you should receive your new router the day...

iPhone X....WHERE ARE YOU???????!!!!!!!!!!

I ordered the iPhone X at the end of August, not knowing it was out of stock as this was not shown online. I still havent received it nor had any update. The £50 for the handset came out instantly but I have nothing to show for it. Anyone know when i...

Best Customer Service Experience Ever

Just so you know, i had one of the best customer service experiences i have ever had with one of your agents today, by far the best experience ever with ee in 8 years of being a customer with you. Very very happy with the service today The agent was ...

Flamemc by Visitor
  • 1097 Views
  • 10 replies
  • 3 Helpful

no text confirmation

I’ve ordered a mobile phone upgrade over the phone. I’ve had no text confirmation though. 

Itslaura by Explorer
  • 408 Views
  • 1 replies
  • 0 Helpful

Order Tracking Question

Hi, I ordered an early upgrade at 3pm today online to be delivered to the store nearby as I'm currently away from home for a week. However, I just tracked the order with my confirmation number and it says it is being delivered to "my address" and the...

NDDLB by Contributor
  • 404 Views
  • 1 replies
  • 0 Helpful