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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2650 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15521 Views
  • 51 replies
  • 65 Helpful

Resolved! No update on order or delivery

My partner ordered 2 phones off the website. Got a confirmation email that afternoon, but no payment taken and nothing showing on track your delivery. Has my order went through or do I need to do it again. It is an xko number. I can understand if any...

Sgtyork by Visitor
  • 5826 Views
  • 12 replies
  • 4 Helpful

upgrading my device which is a hauwei

I am able to upgrade my device today, I will have had it for 2 years this september - however I am on a business plan which is pay monthly, when I got the phone I was given an offer which was the phone plus a tablet, which I still have but have never...

Code (PAC)

I decided to cancel the ee service. I want to transfer the number to another company. I worked earlier and received a pac code. Unfortunately, I accidentally deleted this message. Can I have another message sent to my number (with pac code?) Thank yo...

Katnik by Investigator
  • 526 Views
  • 1 replies
  • 2 Helpful

Giving Feed back

Dose anyone know a way i can given feed back to EE, called them and they could not take the feedback which is strange. 

Jones247 by Visitor
  • 785 Views
  • 2 replies
  • 1 Helpful

Unable to track my order

Hi, I ordered a new phone on 30th may. Have not had any info from EE since. I bought it as a pay as you go. Have spoken to ee but their sales department is closed. Was advised to use live chat.

Choccyboy by Contributor
  • 861 Views
  • 9 replies
  • 3 Helpful

Porting from THREE to EE

Hi there I have started a new contract with EE after 10 years with THREE - their service has become so bad. When I put my application in, I put the PAC code I got from THREE into my account (pre phone). Will this automatically then set up the porting...

Great customer service!

After being passed from pillow to post originally, I have just spoken to a young man named Dee, on the phone. and he was amazing. He dealt with my request very quickly and professionally and his personality and manner were great! We are quick enough ...

Resolved! Tablet upgrade

Upgraded my phone on Friday, now trying to upgrade my tablet, but keeps taking me back to phone. 

Hownowfi by Explorer
  • 2365 Views
  • 3 replies
  • 2 Helpful

Resolved! New Sim

I have new unlocked phone which requires a nano sim card. I have an old Nokia with EE sim which I want to keep using.As I believe I cannot have same no on 2 different phones I need new sim card with new number?? I just want to top up as and when by r...

Order

I am a new customer with EE and I ordered a sim card (Sim only deal) about 15 mins ago but I haven't received any confirmation email or anything like that, does this mean my order has not been processed?

UA1238 by Explorer
  • 527 Views
  • 4 replies
  • 0 Helpful