Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2981 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 16201 Views
  • 51 replies
  • 65 Helpful

Code (PAC)

I decided to cancel the ee service. I want to transfer the number to another company. I worked earlier and received a pac code. Unfortunately, I accidentally deleted this message. Can I have another message sent to my number (with pac code?) Thank yo...

Katnik by Investigator
  • 536 Views
  • 1 replies
  • 2 Helpful

Giving Feed back

Dose anyone know a way i can given feed back to EE, called them and they could not take the feedback which is strange. 

Jones247 by Visitor
  • 803 Views
  • 2 replies
  • 1 Helpful

Unable to track my order

Hi, I ordered a new phone on 30th may. Have not had any info from EE since. I bought it as a pay as you go. Have spoken to ee but their sales department is closed. Was advised to use live chat.

Choccyboy by Contributor
  • 913 Views
  • 9 replies
  • 3 Helpful

Porting from THREE to EE

Hi there I have started a new contract with EE after 10 years with THREE - their service has become so bad. When I put my application in, I put the PAC code I got from THREE into my account (pre phone). Will this automatically then set up the porting...

Great customer service!

After being passed from pillow to post originally, I have just spoken to a young man named Dee, on the phone. and he was amazing. He dealt with my request very quickly and professionally and his personality and manner were great! We are quick enough ...

Resolved! Tablet upgrade

Upgraded my phone on Friday, now trying to upgrade my tablet, but keeps taking me back to phone. 

Hownowfi by Explorer
  • 2383 Views
  • 3 replies
  • 2 Helpful

Resolved! New Sim

I have new unlocked phone which requires a nano sim card. I have an old Nokia with EE sim which I want to keep using.As I believe I cannot have same no on 2 different phones I need new sim card with new number?? I just want to top up as and when by r...

Order

I am a new customer with EE and I ordered a sim card (Sim only deal) about 15 mins ago but I haven't received any confirmation email or anything like that, does this mean my order has not been processed?

UA1238 by Explorer
  • 547 Views
  • 4 replies
  • 0 Helpful

device compatibility

HiI am wanting a Galaxy smartwatch to go with my Galaxy S10e phone, however in list of compatible phones it does not mention the S10e.  Does this mean I cannot get a watch?  Thanks in advance ☺ PS tried ringing 150 for answer but no option facility f...

Resolved! Unable to track order

Hello,  I’ve been trying to get through to someone at EE for a couple of days now but unfortunately haven’t been able to. My query is that I placed an order on 2/6/2020 for an Apple Watch. I received a confirmation email stating it would be dispatche...

Rebeca27 by Visitor
  • 3146 Views
  • 7 replies
  • 1 Helpful