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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 3031 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 16422 Views
  • 51 replies
  • 65 Helpful

My phone keeps freezing

Every time I go onto an app it will freeze, it won’t let me turn my phone of completely or reset it and can’t get into settings. What should I do? 

iPhone 11 Pro Max

I want to upgrade and every time I click on iPhone 11 Pro Max on EE it sends me to iPhone 11?? Is their an issue with 11 pro Max? 

jade125 by Visitor
  • 1069 Views
  • 2 replies
  • 1 Helpful

My order hasn’t came

I order an Apple Watch and a sim I received these but not the free beats earphones that came with it ?

Wrong apple ID on my new phone

My upgrade iphone has arrived, but it seems to be expecting my husband's apple ID - it keeps prompting me to finish setting up with the Apple ID and password - but it want's his, not mine. When I get into settings, it has all my details, but the prom...

Weaver27 by Visitor
  • 691 Views
  • 3 replies
  • 2 Helpful

Apple IPhones overheating and crashing

My iPhone 7 back camera has stopped working. When you open up the app, it shows a blank screen, and doesn’t turn on the torch, the front camera works however. I also keep getting messages saying that my phone is overheating, especially when I am on a...

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Beam by Visitor
  • 553 Views
  • 1 replies
  • 0 Helpful

iWatch order

Hi - I placed an order yesterday morning via the website for a new Apple 6 Watch - i have a EE - Thanks for your order email but no confirmation or order number - how do I know my order is being processed Many thanks 

Upgrade

Posted in the open forum:   hi hoping you can help im trying to upgrade my watch but keeps asking for the code its text me to confirm its me how do i recieve thsi when its a watch ? it aint coming through.   @krochester88 , sorry I have not replied s...

Schockwave by EE Community Star
  • 568 Views
  • 0 replies
  • 1 Helpful

Screen issue

Hi   Phone has suddenly gone blank and screen doesn't come back to life when battery has been charged - it goes all green and fuzzy - anybody else had this issue with iPhone 11 pro- and if so can it be fixed ? Thanks

Chazm by Visitor
  • 542 Views
  • 1 replies
  • 1 Helpful

Awaiting AirPods - Estimated wait time?

After upgrading my phone last week I had the option to add Airpods to my contract for 22 extra per month which I decided to go for. (xkoXXXXXXXXX)   I received a confirmation email with the code above but have heard nothing since - is there a back lo...

RB1988 by Explorer
  • 544 Views
  • 1 replies
  • 1 Helpful