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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2650 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15525 Views
  • 51 replies
  • 65 Helpful

EE Were unable to accept my order?

Hello, me again!I went ahead yesterday and upgraded my contract to the £66 Smart iPhone 100GB plan, with the iPhone 12 mini 128 GB in green. I used a student beans discount code (rip me not realising I could have been benefiting from that all this ti...

leaffyleif by Valued Contributor
  • 621 Views
  • 3 replies
  • 0 Helpful

Order keeps failing- cant get through on phone

Hi,I recently ordered 2 upgrades online. I received order confirmation, and then received an email saying more information was needed to complete the order, and another email saying there was a 'mismatch' on the order for the 2nd handsetThe emails to...

Transfer eSIM on iOS 14

Does EE support transferring your eSIM to a new device? Apple shared new documentation on how to do this on iOS 14: https://support.apple.com/en-gb/HT210655

Jaack by Visitor
  • 1809 Views
  • 7 replies
  • 7 Helpful

Cancel already placed order

Hi everyone ,I placed an order and I find out the address I changed because it was previous didn't remain . I was filming to find anywhere a cancellation options and on top of this my order remain in basket in the app only and process in web . This i...

Torbaria by Visitor
  • 418 Views
  • 1 replies
  • 1 Helpful

Resolved! HomePod Mini Can't connect with wifi (incompatible)

I tried to connect with HomePod mini by using my iPhone today. It keeps showing incompatible to complete the set-up. What should I do? I just bought 4G-EE-Mini-Wifi for HomePod yesterday. 

Hein by Contributor
  • 9806 Views
  • 20 replies
  • 6 Helpful

iPhone.

Ordered a contract iPhone, they’ve taken the upfront cost out of my bank, and then I’ve received an email to say it’s out of stock, what do I do? 

Kitaa15 by Visitor
  • 485 Views
  • 1 replies
  • 0 Helpful

iPhone Upgrade Blocked by MTV Add-On

Im upgrading my 11 Pro max to 12 Pro max. I got an email this morning to call customer services to confirm my upgrade. However, the guy on the phone said my upgrade can't go through because the free trial of the MTV Play app is stopping me upgrade, n...

new broadband installed yesterday, but deadspots in house

Our phoneline was bought down by a tree on september 25th, Openreach have still not mended it.  So we had a new 4 gee wifi installed last night, which has a much faster speed than our old landline.  The only thing is we have some deadspots in the hou...