Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2650 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15529 Views
  • 51 replies
  • 65 Helpful

I didn't receive my sim card

Hi    I ordered a sim only about two weeks ago (xkoxxxxxxxxx). I receive an email that my order's on its way on Nov 16th. I got a letter from EE about the direct debit for every month payment. However, I didn't receive the sim card. I also tried to c...

cuizhen by Explorer
  • 947 Views
  • 3 replies
  • 2 Helpful

Resolved! Ee insurance

Hiya, I just joined EE and I'm wondering if anyone knows how much insurance on an s20 4G would be? Also if ayine has any experience of them as an insurance company e.g if they were awkward with accepting a claim or they gave you a bad replacement, no...

Resolved! Free Bose wireless headphones.

Hi. I received a message telling me how to claim my headphones and I uploaded a screen shot of the text messages which confirmed my order and dispatch date. I also uploaded a photograph of the delivery note that was with the phone. Today, I have rece...

037 by Explorer
  • 2019 Views
  • 5 replies
  • 2 Helpful

Mismatch xko

I recently upgraded my phone and received what appears to be a spam email claiming I had a mismatch -xkoAfter searching through the forums it appears the none professional email and telephone number are real. However after being on hold for 30 minute...

Stow1 by Investigator
  • 677 Views
  • 3 replies
  • 0 Helpful

Unlock phone in contract

I cant unlock my phone from the my EE app and website (says it cant).Also l cant talk to anyone or message anyone. Im still in contract ,(5 days left)but want my phone unlocked ready for a sim only deal from another supplier.PLEASE HELP

Ayles by Investigator
  • 1217 Views
  • 7 replies
  • 1 Helpful

Not sure where to leave feedback

Hi,Not sure where I can leave feedback where it gets back to the person it’s about.But I spoke to a guy named Paul on the phone earlier about what upgrades were available to me! He ran through a couple of options for a couple different iPhones! He wa...

Resolved! Porting number to new SIM only deal on EE

HI - my contract is up for renewal at end of Nov and I would like to switch to a SIM only deal but keep my number. There are much better offers for new contracts (and I have a work discount for new contracts) so this will be much more cost effective ...

lu13 by Explorer
  • 3118 Views
  • 6 replies
  • 0 Helpful

Resolved! simm does not seem to fit

HiI had a pay as you go account on a nexus 4 which has gone west, my partner purchased me a new Blackview A80pro but the simm card from the nexus does not seem to fit,I know its old so will I need a new card from EE or am I doing something wrong.than...

reggiev by Visitor
  • 1363 Views
  • 1 replies
  • 1 Helpful