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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2650 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15525 Views
  • 51 replies
  • 65 Helpful

Unable to add airpod pro's to my account

I was looking at getting the airpod pro add on but it wont let me. I go to add them and it takes me to the upgrade or new device page and says that I couldn't log into my account regardless if I am or am not already logged in and it says you have the...

JamesGH by Contributor
  • 1185 Views
  • 10 replies
  • 0 Helpful

Order

Hiya,  I have upgraded my phone online to the iphone 12 pro, do you know how long this takes to deliver - it said when i ordered this ( will send out once receive stock from supplier )  so how long would this be roughly?  Many Thanks,  

Gemma112 by Contributor
  • 494 Views
  • 4 replies
  • 0 Helpful

Free Headphones

I have just upgraded to a 24month sim only plan. The option I went for had free JLB Headphones with the plan. I have not received any communication how I receive this offer.The offer is the reason I chose this option and not a cheaper one.Can anyone ...

JPH71 by Explorer
  • 493 Views
  • 4 replies
  • 0 Helpful

iCloud

so i bought the new iPhone 12 pro because my old phone broke (i can't get onto it) i know my iCloud username and password but not the old number. i can't sign in because a code gets sent to the old number which i don't know.. how can i sort this out ...

Apple watch delivery

First come first served? maybe it’s time to do announcement about stock shortage when we checking it on Yours webpage. I Understand  apple shipments are delayed but not telling this to coustomers is a lie and a big one. Childs are waiting for gifts a...

Apple Music

I currently had Apple Music family share for £15.99 and ive just upgraded and they have other add ons, so my family member has lost the Apple Music, can I get this back? 

emceefce by Investigator
  • 454 Views
  • 1 replies
  • 0 Helpful

Missing item from order

Hello, I upgraded my EE plan and with my order I chose a protective case and screen protector.  My new phone has arrived but the other items are not with it. Thanks in advance!

charisfl by Investigator
  • 593 Views
  • 6 replies
  • 0 Helpful

Number Porting from BT

I received my new sim today and have just set it up in my phone. As part of the initial sign up on the website I entered the PAC code given to me from BT and the number I wanted to port. I tried to fill in the number porting form on the website but i...

BigYin99 by Investigator
  • 1050 Views
  • 1 replies
  • 1 Helpful

Resolved! Transfer EE number to new phone?

I have upgraded my EE contract and got a new phone. They sent me a new sim but I want to use my current EE number. How does one go about this?

Kirsttt by Visitor
  • 1505 Views
  • 1 replies
  • 2 Helpful