add to plan

[davezzr12]

Placed an order on Sunday. No email from ee with an order number or message from dpd regarding delivery. To say there is a one day despatch of the item is a total fabrication. 

[Jon_K]

Hi @davezzr12.

Welcome to the community.

What did you order?

Have you checked your junk/spam folders for a confirmation email?

Jon

[davezzr12]

Hi Jon

I ordered a ring doorbell on add to plan. Supposed to receive a email with
tracking number and a email from dpd for delivery details. Non of which I
have received yet. Ordered on Sunday. Yes I've also checked spam emails.

[Jon_K]

Thanks @davezzr12.

I'd recommend getting in touch with our live chat team so they can check your account and give you an update on your order.

Jon