Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Why havent i recieved details for my order i placed ?

Paulamullen
Explorer

‎19-09-2019 08:22 AM

Why haven't i heard anything from the order i placed yesterday ? 

0 Helpful
3 REPLIES 3
Katie_B
EE Community Support Team

‎19-09-2019 10:04 AM

Good Morning @Paulamullen. 

 

Thanks for coming to the community. 

 

Was this an order for a new handset?

 

How did you place the order?

 

Confirmation emails can take up to 24 hours. 

 

Speak soon, 

 

Katie 🙂

0 Helpful
Paulamullen
Explorer
In response to Katie_B

‎19-09-2019 10:38 AM

Yes placed the order yesterday morning! Thanks x

0 Helpful
Katie_B
EE Community Support Team
In response to Paulamullen

‎19-09-2019 10:51 AM

Hi @Paulamullen. 

 

Thanks for confirming this. 

 

Did you place the order over the phone, online or in store?

 

Katie 🙂

0 Helpful