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Where is my iPhone 12 Pro?

LucyDiane12
Investigator
Investigator

I ordered my iPhone 12 pro over 3 weeks ago now and was told it would take up to 3 weeks but could possible delivered earlier but it’s now exceeded that time. When will it be delivered? Delivery status is: your order is coming soon but what does that mean  as there’s no stated timeline 

21 REPLIES 21
Keekee83
Contributor
Contributor

Same I did mine 4th  nov can’t even track it!! No further updates available! 

DaveL1
Investigator
Investigator

I ordered my gold 128gb 12 pro on the 23rd October and it’s coming in an hours time, so a 30 day delay from release date to today, thats just for that model though. 

Christopher_G
EE Community Support Team

Hi @LucyDiane12

 

Welcome to the community.

 

Which version did you order? Please include colour and memory size.

 

Also, what date did you order?

 

Chris

Hi, 

 

I ordered a iPhone 12 pro gold 128gb and I ordered on 30th of October. 

thanks

Christopher_G
EE Community Support Team

Thanks, @LucyDiane12

 

For the version that you ordered, you should have been told when you ordered that we will deliver as soon as we receive stock from the manufacturer.

 

We are fulfilling all orders for the iPhone 12 Pro Gold 128GB on a first come first serve basis and are working with Apple to get this to you as soon as possible.

 

We are sorry for the delay.

 

Chris

 

 

I ordered my 12pro Gold 128gb 14th Nov as per your message above what is the estimated time for delivery, surely you have information? I can’t find any notification that it would be this length of time

Christopher_G
EE Community Support Team

Welcome to the community, @BevC74

 

We'll deliver as soon as we receive stock from the manufacturer.

 

I don't have any more information than that, at the moment.


Chris

I called ee yesterday regarding my upgrade from 4th nov they said count 28 days after u order date when u can expect delivery 

Which means it’s not expected till after 2nd December it’s a first come first served basic and that they’re working through back log of those waiting the longest