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When will EE cease selling locked phone as from December 2021 it will be illegal

Sehafr
Investigator
Investigator

I am due an upgrade currently and am having to say no as I use a dual sim in my IPhone for work and currently I would have to wait 6 months of having a new phone before I can unlock it. Given the ofcom ruling recently selling carrier locked devices will be illegal in the uk from December 2021. When will EE stop selling carrier locked phones and will their be a change in unlock policy so contract customers who upgrade can unlock any devices immediately leading up to December 2021 which is 0nly 5 months away.

12 REPLIES 12
BrendonH
Community Hero
Community Hero

The answer to that is in your question.

 

EE will stop when it becomes illegal.

 

This is what you need to go by as you will not get an answer either way. EE will not confirm when they will stop.


BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 15)
If I have helped please click the THUMB/SOLUTION buttons below
XRaySpeX
EE Community Star
EE Community Star

EE will conform to Ofcom Regs from Dec 2021. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Profile closed
Not applicable

@Sehafr I had the S21 Ultra in January and it isn't locked to EE.

@Profile closed I think Samsung went down the route of not allowing networks to lock them from S20 but don't quote me on that.

 

I don't buy my phone's from networks anymore.


BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 15)
If I have helped please click the THUMB/SOLUTION buttons below

So if I buy a handset before December 2021 and it’s locked are they duty bound to unlock it for me from December onwards regardless of how long I have had the phone ?

XRaySpeX
EE Community Star
EE Community Star

No, @Sehafr , they are only duty bound to sell as unlocked all phones sold after Dec. 2021. The ruling only applies to devices sold after Dec. 2021.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Well guess when the new iPhone is released I will upgrade with a reasonable company, just lost a customer. Congrats EE for being a mobile dinosaur

Sent from my iPhone
XRaySpeX
EE Community Star
EE Community Star

So be it! EE are just following the law/rulings.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
It’s will be EE being anti customer as networks still operating this practice are in the minority

Sent from my iPhone