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Can't Make or Receive Calls

I'm in Norway and have roaming enabled with unlimited data and UK calls. Data services - email, internet - work well but I can't make or receive calls. What do I need to do to make phone calls?

EE71-2BE8GB3 admin help needed

I have just bought myself a new drone and want to use my old EE71-2BE8GB3 to connect to it when out on the North Yorkshire MoorsAs it's a few years old I've gone and forgotten the admin password for it - is there a way to reset this unit back to fact...

No update on switch 2 order

I ordered a switch 2 Mario kart bundle on Thursday through the ee app. I received an initial confirmation email. It has been 5 days since then without any update and I used 2 day delivery. Any help would be appreciated. Thank you 

Samsung flip 5 broken screen

I've had my samsung flip for 7 months now and noticed a line in the screen when I was typing on it.The bottom of the screen started flashing so I took it to EE and they said it's out of warranty for both the insurance and the years warranty.They're w...

Smart 4G Hub keeps dropping signal

Hello: can anyone help: I have a ee smart 4g hub and the wifi keeps dropping out (usually about 24 hours after it last did it), even though the signal is strong. So I restart it and it works fine immediately. Any suggestions?

GuyArnold by • Investigator
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  • 10 replies
  • 10 Helpful

Resolved! reactivate my sim

Hi,I haven't used my sim in a while and my service seems to be deactivated. I've tried calling 150 to reactivate but it says i need credit however the sim has credit. When I sign in on EE.co.uk i see i have £8.10 and everything looks normal.

Kez40 by • Visitor
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  • 10 replies
  • 5 Helpful

Roaming Issue in Serbia: Yettel Disconnect / H+ on MTS

Hi everyone,I'm currently abroad in Serbia and experiencing a very frustrating roaming issue with my EE line, and I'm hoping someone here might have some insights or have experienced something similar. EE Customer Service has been unable to resolve i...

Why doesn't my voicemail work?

I've been made aware that my phone doesn't have a voicemail so nobody can leave a message.How do I set voicemail up? I've tried going into it and recorded a personal message but it's not activated at all. 

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