Very new to having the 5GEE router, although we only get 4G in our area.
Generally happy with it, but occasionally web pages fail to load like there is no internet connection and it comes back about a minute later. I know the internet had not gone down as I am on a video call at the time.
It is just annoying when you may be doing a financial transaction or a purchase and it seems to just not be connected at all. This does happen with any type of web page and does also happen with things like BBC news. When it does happen it affects all browser tabs and not just the one particular site.
If you see the same slow loading on multiple resets of the router, in multiple browsers, and on multiple devices, you would probably need to try also either a phone WiFi hotspot or a neighbour's internet access to rule out your devices.
The synthetic unloaded latencies shown do not explain the symptoms with 30 ms as normal and as high as 60 ms as reasonable. Even loaded as high as 1.1 s would not be relevant if the symptoms do not correlate with downloads.
Your only hope would be to isolate the problem as correlating with something and it's mostly the Windows 10 laptop so you may wish to keep taskman open to see if the issue correlates with a spike in disk I/O, or heavy RAM, CPU, or network usage.
There might be some running process or program contributing to the latency such as perhaps a virus scanner or other security software. Good luck!
The only slight clue here is that the iPad loaded latency is very good at sub 400 ms so it may be connecting via a superior protocol.
