Web error SIM only upgrade???

mcaq
Valued Contributor
Valued Contributor

‎04-10-2020 11:32 AM - last edited on ‎04-10-2020 06:15 PM by EE Community Moderator

This works for me

ee1.jpg

....but put in your basket and its not a smart sim

 

ee2.jpg

 

[Mod edit: Second image rejected as it contained personal information]

2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎04-10-2020 12:51 PM

Hi @mcaq 

 

If you call CS on 150 they can process your order.

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
Treble
Established Contributor
Established Contributor
In response to Northerner

‎04-10-2020 02:22 PM

I had the same thing yesterday and had to reverse my order getting a call back today it’s a digital team error on our accounts 

0 Helpful