Community Activity

Sign In to Post

Very slow data on unlimited sim

HiWasn't sure to tag this onto another thread or start a new one but couldn't see the exact issue I'm facing so, here we are.I recently bought a 5g unlimited plan as EE had the best coverage in my area. The speed checked shows excellent outdoor and g...

No network connection

Hi. My elderly mother in law upgraded her sim card from payg to monthly contract, but me n my husband and both tried to activate her new sim that her old number has been transferred to with no avail. She has standard nokia phone as she dont use a sma...

Home Screen

Myself and partner both have an iPhone 14, my partner can turn mobile data on and off from the Home Screen. When I try to do it I can turn it on from the home screen but to turn it off I have to go into the settings in the mobile data and turn it off...

Belburn78 by • Investigator
  • 11 Views
  • 1 replies
  • 0 Helpful

Roaming in Albania

As it is not possible to buy roaming in advance when travelling to Albania my son is now in Albania  it you’ve disabled both your website and app so he cannot buy his roaming pass !!!You knew this was coming yet there was not warning message sent and...

john19658 by • Investigator
  • 33 Views
  • 4 replies
  • 0 Helpful

Broadband still down

1 week now without any Internet connection 3 separate times engineers have come out and yet still not been fixed. Smart hub still yellow light. Had no updates when it will be fixed just been left in the dark as usual 

Eeisbad21 by • Investigator
  • 60 Views
  • 6 replies
  • 1 Helpful

Top Up has vanished from my account

I topped up my phone by £10 yesterday morning, didn't use it all day and then when I did try to make a call late afternoon I was told I had 10p in my account, not enough to make a call with. Anyone else experience this? Thanks 

Olive12 by • Visitor
  • 22 Views
  • 2 replies
  • 0 Helpful
Load more