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Want to buy new phone on ee and keep number

Deb_Lou
Explorer

I'm looking at buying a new phone on ee. I am already an ee customer on pay as you go and want to stay as that do i need a PAC number in order to keep my mobile number?

3 REPLIES 3
Northerner
EE Community Star
EE Community Star

Hi @Deb_Lou 

 

Do you need a new SIM card for your new phone? 

 

Or are you applying for a new contract and phone from EE? 

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
XRaySpeX
EE Community Star
EE Community Star

You don't need a PAC. Buy the new phone from EE & then ask EE to move your PAYG no. to it.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Leanne_T
EE Community Support Team

Morning @Deb_Lou

 

Thanks for coming to the community.

 

If you are purchasing a new EE phone and your SIM card will fit, you can use this in your new phone.

 

If you give us a call on 150 our Pay as you go Care team will see what is available for you.

 

Thanks 🙂

 

Leanne.