Want to buy new phone on ee and keep number

Deb_Lou · ‎16-05-2020

I'm looking at buying a new phone on ee. I am already an ee customer on pay as you go and want to stay as that do i need a PAC number in order to keep my mobile number?

Northerner · ‎16-05-2020

Hi @Deb_Lou

Do you need a new SIM card for your new phone?

Or are you applying for a new contract and phone from EE?

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

XRaySpeX · ‎16-05-2020

You don't need a PAC. Buy the new phone from EE & then ask EE to move your PAYG no. to it.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Leanne_T · ‎17-05-2020

Morning @Deb_Lou

Thanks for coming to the community.

If you are purchasing a new EE phone and your SIM card will fit, you can use this in your new phone.

If you give us a call on 150 our Pay as you go Care team will see what is available for you.

Thanks 🙂

Leanne.

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Want to buy new phone on ee and keep number