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Voicemail transcriptions

Cameronpat
Investigator
Investigator

Hello all - am I right in thinking that the voicemail transcription feature that has been available on iPhones in the United States for a number of years now has never been enabled on EE, or indeed any other UK carrier? For clarity, I am not referring to visual voicemail but to actual automatic text transcriptions that appear when a voicemail is played in the visual voicemail interface

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@Cameronpat   It’s not enabled for UK English but you can force it by using USA English and a few other settings.  It’s region specific not network on specific.  It’s Apple who need to sort this not the network. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Oh okay. Thank you. I had the impression it was a carrier limitation: clearly not. How odd that Apple has never enabled this outside the US