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26-04-2020 10:53 AM
How can I evidence that I have not received any voicemail messages to my mobile? I have not switched the facility on my mobile, nor do I want to.
I am in dispute with a company who claim to have left me a voicemail message when it was impossible to do so.
26-04-2020 06:41 PM
Hello @Fiona99971
If this was a court-case, then your legal representatives may be able to get a statement from EE to confirm that your voicemail facility was disabled at the relevant time.
I sense from your post, that this is not the case, and it will probably just be a case of you telling them something to the effect of "I don't have voicemail on this number, so I suggest you are either lying or mistaken". And then seeing where the conversation goes.