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02-04-2020 03:40 PM
So I upgraded my tablet to a new one a couple hours ago and while I'm waiting for a confirmation message regarding delivery, I've come onto EE community and there are a lot of people reporting the same problem but I can't tell what's going on. Have deliveries been delayed? Are they being delivered at all? It's really important that I get this tablet sooner rather than later because it's for my university work! Not asking for special treatment, I think it's unfair that we're all waiting without knowing a thing! If someone could try and get this straight that would be great... Cheers.
03-04-2020 11:13 AM
Hi @Foster3,
Welcome to the EE Community. 🙂
Our delivery operations are continuing as normal with extremely good service levels right across our network. Where possible we will still dispatch your order within 24 hours, but some orders may take a little longer to get to you.
Thanks
James