For up-to-date information and comments, search the EE Community or start a new topic.
16-10-2020 11:19 AM
If I upgrade my daughter’s phone that is on my account will she be notified by text about the upgrade? I’m hoping to do it as a surprise for her birthday! Thank you.
16-10-2020 01:13 PM
@Sarah142 How are you upgrading? In store, over the phone or online?
16-10-2020 01:14 PM
I was planning to do it online.
16-10-2020 02:00 PM
Hi there @Sarah142
What a lovely gift for your daughter 🙂
To make sure the contact number for any texts is not her number, please call us on 150 and our Mobile Care team will help with the upgrade 🙂
Hope she loves her birthday present.
Leanne.
16-10-2020 09:16 PM
Thanks @Leanne_T , all sorted now after a quick call earlier. Should have one happy 16 year old on Tuesday 🥳
