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04-10-2020 09:19 PM
Hi, I am trying to upgrade, but it’s saying they need to send me a 4 digit pin to verify my account, but I do not have a phone to be able to receive this. Can I verify another way
05-10-2020 09:43 AM
Hi @Clairey89,
Welcome to the EE Community. 🙂
If you are unable to receive your security PIN, please get in touch with Customer Care to complete your upgrade.
Thanks
James
