Upgrade

[Clairey89]

Hi, I am trying to upgrade, but it’s saying they need to send me a 4 digit pin to verify my account, but I do not have a phone to be able to receive this. Can I verify another way

[James_B]

Hi @Clairey89,

Welcome to the EE Community. 🙂

If you are unable to receive your security PIN, please get in touch with Customer Care to complete your upgrade.

Thanks

James