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Upgrade

Fi919
Visitor

Hi

I have tried to upgrade online today for the Samsung S20+ and every time  it goes to the payment screen ,allows me to pay but then tells me the confirmation screen isn’t available. Have tried twice now so hopefully won’t take it twice. Could someone confirm that my payment have / have not been taken. Also , is the Samsung watch free with this phone as it is on all other networks?

Thank you

Fiona

1 REPLY 1
Katie_B
EE Community Support Team

Good Morning @Fi919

 

Thanks for coming to the community.

 

What variant are you trying to order?

 

Speak soon, 

 

Katie 🙂