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Ja162
Investigator
Investigator

I upgraded my phone I am unable to track it and I just want to know when my new one is coming ? If someone could help me please 

6 REPLIES 6
Tippo95
Investigator
Investigator

I’m the same ordered Monday and think they’ve messed it all up £54 month when I saw it for £40.50

Christopher_G
EE Community Support Team

Hi @Ja162 and @Tippo95

 

Welcome to the community and thanks for ordering.

 

What did you order and when?


Chris

HI Chris I ordered on Monday an iPhones 7 rose gold 32gb 

Christopher_G
EE Community Support Team

That phone is in stock and expected to be dispatched the next day, @Ja162

 

I recommend speaking to our Mobile Care team to check the order, to make sure everything is OK.

 

Let us know how you get on.


Chris

I Can’t across that help line ? 

Christopher_G
EE Community Support Team

I don't understand what you mean, @Ja162.

 

Chris