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I ordered an upgrade a few weeks ago but I haven’t received an email regarding delivery as yet. My order number is xkoxxxxxxxxx.

[mod edit: please do not post order numbers on the public board. Thanks!]

5 REPLIES 5

Good Morning @m4ttl30.

Welcome to the community.

What phone did you order?

Was this showing as in stock when you placed your order?

Speak soon,

Katie 🙂

Hi Katie,

Thanks for getting back to me. I ordered the XS which was in stock at the time.

Thanks,

Matt

What colour and memory size did you order?

I would love to see if I can look into this further for you.

Thanks,

Katie

Hi Katy, I was a 64gb gold.

Thanks.

Thanks for confirming this @m4ttl30.

When I have checked the device, it is still showing in stock.

Please give us a call so our customer service team can check the status of your order.

Katie 🙂