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Resolved! Changing phone plan
Hi guys, how can I change the plan on the iPhone app? In the "Manage" section it just shows my monthly spending and that's it. I want to be able to downgrade my plan so I could pay less. Do you have any idea how can I do this on the app?
Help. Topped up £15
Topped up £15 yesterday usually it's a case of top up and use as needed However it's taken the money and say I have no credit? Wheres it gone?
Bill discount is not applied to bill total at the end
hi can anyone help, why is the bill total not including the discount ? I'm still being charged the £24 that should be discounted here is the bill below Regular chargesCharges for your usual plan services. Full Works SIM £48 12MHP£48.00Trading 50% Dis...
Digital Voice issues
HiRecently migrated from another isp for my fttp 500mb with digital Voice.Fttp is working great, but having issues with maintaining digital Voice.After a couple of weeks faffing, I got it sorted (registering phone etc) at it was ok, but this week cal...
Resolved! Online upgrade area of website isn't working
Come on EE, sort yourself out. MyEE is telling me I'm ok to upgrade my phone, I go to the website and it says "Hey PAUL, you can upgrade now or add another plan to your account on 07.......", I pick the phone and plan I want, press "Add to Basket" an...
Issue with Calling Greece While Roaming in the US
I’m currently roaming in the United States and have the international roaming add-on active on my account. When I first arrived, I was able to make calls to Greece without any issues. However, starting the following day, I’ve been unable to connect c...
AirPods with 24 month Apple Music - I can't add the Apple Music pass?
Approximately a week ago, I've added AirPods to my EE account in a 24 month deal and the 24 month bundle was the deal clincher for me. Unfortunately I received no activation the Apple Music with my package or via text/email. When I spoke to EE they a...
Help
Hi there, can someone help me on why EE is doing this..We've noticed your phone usage is high than normal, if this continues you may not be able to make calls or texts..I've already paid upto date this month on my phone bill but they've suspended me...
Contention differences between uncapped speed and capped speed
Hi,I would like to know the specific answer to a question relating to contention speed wrt mobile broadband.Background:I have a 30 day sim-only unlimited data (£38/30 day). I have my own 5G hub. This sim is speed limited to 100Mbps. I am in an area w...
Satellite Messaging
Hi Team,Do you have plans to enable satellite messaging on the EE network?I know emergency SOS is currently enabled, but more countries are now rolling out sending sms by satellite.Of course I’m talking about iPhones here after the iOS 18.5 rollout....
