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Roaming

My daughter forgot to connect her roaming  on her phone before going to italy yesterday.  She had a spending cap on which was lifted but still no joy.    We have tried all the instructions as her phone is on my account.  What can we do?  I have tried...

Resolved! Xbox game pass

 I purchased the meta quest 3 with Xbox game pass - I haven’t received this for nearly a month now - been through the Xbox/ee link and received a code which says nothing to activate - spoken to EE through the app and nothing except try again with a n...

EE TV Box turning on by itself

I have recently changed from BT to EE. I now have a black box to control my TV, but the box comes on itself quite often which starts the TV working. I have spoken to EE support and have been given a replacement remote control but I still get the prob...

EE Wifi showing as open network

Hi, I have read a few articles but none really answered my question. So my router is transmitting the open EE WiFi channel - I have opted out of EE WiFi but it’s still here despite opting out and resetting the router etc - there’s no physical setting...

qucharsky by • Established Contributor
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  • 9 replies
  • 8 Helpful

Resolved! Roaming and family account

I have an account that includes my two daughters.  We are all supposed to have EU Roaming passes however it appears that I’m being charged £2.59 a day and my daughters were ok but…. When tried to add the 7 day pass for me it’s been added to one of my...

EE Perks

I am currently due an upgrade and as I have tried to log into my perk account I am getting an error message saying my account has been deactivated.How do in reactivate my account?

Phone20 by • Visitor
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  • 0 replies
  • 0 Helpful
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