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New upgrade

Andrea1984
Investigator
Investigator

Just received my iPhone XR but it’s not showing my network can someone advise it came with a new SIM card so I ignore and use old one

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@Andrea1984   Yes if your old one fits. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Jon_K
Former EE Employee

Hi @Andrea1984.

 

Welcome to the community.

 

Have you been able to use your old SIM card and get a signal on the phone?

 

Jon